Live Casino Tables
Your live-table session data (table ID, duration, chip movements) is covered by this same privacy framework. Chat messages in live games are recorded for anti-fraud purposes only.
LEGAL REFERENCE
How We Protect Your Privacy
When you open an account with ben 100, your personal information and gaming activity stay secure behind encryption protocols we've built around Pakistani payment flows. We keep this...
Data encrypted end-to-endNo third-party sale of account infoPakistan-compliant storage
What We Collect and Why
ben 100 collects your name, email, phone number, and payment details to verify your account, process deposits through JazzCash, Easypaisa, SadaPay and Raast, and send withdrawal confirmations. We also record your gaming sessions, account balance history, and support interactions to prevent fraud and keep your account secure. All data is held on servers in supported regions where local law permits, and we
never share your account credentials with payment partners or marketing firms. Your data is retained only as long as your account remains active and for the period required by applicable regulations thereafter.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY WE'RE TRANSPARENT
Our Privacy Commitments
Encrypted Payment Rails
Every deposit and withdrawal via JazzCash, Easypaisa, SadaPay or Raast flows through encrypted channels we've tested with local payment networks...
No Cookie Tracking Across Sites
ben 100 does not place tracking cookies that follow you outside our domain. Cookies we set are session-based only and...
Account Deletion Option
If you close your account, you can request permanent deletion of your personal data from ben 100 systems. Gaming records...
Annual Security Audit
We conduct yearly third-party audits of our data infrastructure to verify encryption strength and access controls. Audit summaries are available...
Staff Access Logs
Our support team cannot see your password or full payment details. When staff access your account to help you, that...
Privacy Policy Updates
If we change this policy, we notify you via email at least 30 days before the change takes effect. You...
POLICY CONSISTENCY
How This Privacy Policy Aligns Across ben 100
Slot Lobby Records
Slot play history, spin counts, and win events are logged under the same encryption and retention rules. Your favourite-games list is stored locally on your device unless you sync across devices.
Account Security Questions
Your security PIN and two-factor authentication codes are never visible to ben 100 staff. These are hashed and stored separately from your login credentials.
Withdrawal Verification
When you withdraw via JazzCash, Easypaisa, SadaPay or Raast, we collect your account details to match payouts to your identity. This verification data is deleted 90 days after a successful withdrawal.
Support Chat Logs
All messages between you and our support team are retained for one year to handle disputes and improve our service. You can download your full support history anytime from your account.
App and Web Parity
Whether you play on our website or download our app, the same privacy rules apply. Cross-device login sharing uses the same encryption and session-timeout protocols.
Third-Party Integrations
We do not embed third-party analytics or ad networks in your account dashboard. External links from ben 100 to payment sites are not tracked by us after you leave our domain.
ACCOUNT LAYER FEATURES
Built-In Privacy Controls You Use Every Day
Session Timeout Auto-Lock
Your account automatically locks after 15 minutes of inactivity. When...
Device Whitelist Option
You can list approved devices in your security settings. Any...
Payment Method Verification
Before your first withdrawal to a new JazzCash, Easypaisa, SadaPay...
Login Activity Timeline
View all logins to your account in the last 90...
Email Notification Preferences
Choose which account events trigger email alerts: login attempts, withdrawals...
Password Recovery Security
If you forget your password, we send a recovery link...
Frequently Asked Privacy Questions
No. Your JazzCash, Easypaisa, SadaPay and Raast details are held only by ben 100 and transmitted directly to those payment networks during transactions. We do not sell or trade payment data with any third party, marketing firm, or sibling gaming platform.
Yes. Open your account settings, go to Privacy & Data, and select Export My Data. We compile your profile, gaming history, deposits, withdrawals, and support messages into a downloadable file within 30 days.
Your personal details (name, email, phone) are deleted immediately upon closure. Gaming records required for fraud prevention are anonymised and archived. You may request permanent deletion of all archived data by contacting [email protected].
Withdrawal records and associated payment verification data are kept for 90 days after a successful payout. After that period, your withdrawal is anonymised in our fraud-prevention logs and payment details are permanently removed.
Yes. The app uses the same encryption protocols, session timeouts, and data-retention rules as the website. Your app login is tied to your account and syncs your privacy settings across devices.
No, activity logs are essential for fraud detection and account security. However, you can choose which email alerts and notifications you receive about your gaming activity without affecting the security logs we maintain.
We do not sell any account data, anonymised or not, to external researchers, marketing companies, or analytics firms. Aggregate data about game popularity is used internally only to improve our lobby experience.